While we endeavor to send all our items with tracking numbers, there may be a few smaller items that are not sent with a tracking num. It is in the same condition as you received it.
Not be of satisfactory quality. Not correspond with their description.
For defective products, you are responsible for the cost of returning the items in the first instance. We make sure everything we do honors that connection - from our commitment to the highest quality items we can achieve, to the way we engage with our customers and communities to do business responsibly.